Paul Hosking, Author at Formbird

April 11, 2024April 11, 2024

Communication between Operators and the Workshop – Formbird FLEET Meet-Up #20

Join the 20th meetup of the Formbird FLEET Professionals Community, a dynamic gathering of experts and enthusiasts in fleet management. Become part of the community. Register for your invite here: https://www.formbird.com/category/fle…

This video offers an in-depth look at the latest innovations in fleet management technology. Explore engaging discussions led by industry professionals like Paul, Adam, and Mark. Uncover the potential of the whole-of-life cost calculator, learn about enhancing operator-workshop communication, and gain insights from real-world user experiences. Ideal for fleet managers and operators seeking to optimise efficiency and communication, this meetup provides valuable knowledge and actionable strategies for transforming fleet management practices.

00:00 – Introduction and Welcome

00:45 – Host Paul introduces the session and the key speakers. Whole of Life Cost Calculator Overview

03:04 – Mark discusses the features and updates of the whole-of-life cost calculator. User Experiences and Feedback

10:07 – Attendees share their experiences and feedback on using the cost calculator. New Conversation Tool Demonstration

15:41 – Adam showcases the new communication tool between operators and the workshop. Conversation Tool Detailed Features

20:54 – In-depth exploration of the tool’s features, usability, and potential impact on fleet management. Q&A and User Interactions

28:09 – The session opens for questions, providing insights into user concerns and clarifications on tool functionalities. Closing Remarks and Future Plans Paul concludes the session with a summary and plans for future developments and meetups.

February 8, 2024February 8, 2024

Reimagining Transportation Management Systems in 2024: The Cutting-Edge Integration of AI and Constraint-Based Optimisation in Formbird TRANSPORT

In 2024, the transportation management system (TMS) landscape is ripe for a revolution. While effective, traditional TMS solutions have often been limited by their inability to fully leverage the latest technological advancements, particularly in Telematics GPS, Artificial Intelligence (AI) and constraint-based optimisation. Enter Formbird TRANSPORT – a next-generation TMS designed from the ground up to redefine how logistics and transportation operations are managed.

The Core of Formbird TRANSPORT: AI and Constraint-Based Optimisation

At the heart of Formbird TRANSPORT lies its cutting-edge AI integration and constraint-based optimisation capabilities. These technologies are not just add-ons but form the very foundation of the system. Optimising routes, loads, and schedules while considering numerous constraints – such as driver hours, vehicle capacities, and delivery windows – is invaluable in a world of ever-increasing logistics complexity.

Constraint-based optimisation in Formbird TRANSPORT is akin to a master chess player who can foresee multiple moves ahead. The system intelligently evaluates all possible scenarios to find the most efficient and cost-effective solutions, considering fuel consumption, delivery times, and vehicle wear and tear.

GPS Telematics – Enhancing Driver Safety

Driver safety is paramount in Formbird TRANSPORT’s design philosophy. The integration of Telematics doesn’t just stop at optimising routes and loads; it extends to ensuring the safety of those behind the wheel and other road users. The system employs advanced algorithms to monitor driving patterns, providing real-time feedback and alerts for risky behaviours such as harsh braking or rapid acceleration. This not only promotes safer driving habits but also contributes to the overall longevity of the fleet.

Load Planning: The Intelligent Way

In traditional TMS solutions, load planning can be tedious and error-prone. Formbird TRANSPORT revolutionises this aspect by using AI to automate and optimise load distribution within vehicles. This not only maximises the use of available space but also ensures compliance with legal load limits and optimises fuel efficiency. This smart load planning significantly reduces the manual effort required and minimises the risk of human error.

‘Signing on Glass’ and Real-Time Communications

In the age of digital transformation, ‘Signing on Glass’ technology in Formbird TRANSPORT brings a much-needed upgrade to delivery confirmations. This feature lets drivers and customers sign off on deliveries digitally, creating an instantaneous and tamper-proof record. This not only streamlines the delivery process but also enhances transparency and accountability.

Furthermore, real-time messaging and communications are seamlessly integrated into the platform. This ensures that drivers, dispatchers, and customers are always on the same page and able to adjust and communicate in real-time as situations evolve.

In 2024, the transportation management system (TMS) landscape is ripe for a revolution. While effective, traditional TMS solutions have often been limited by their inability to fully leverage the latest technological advancements, particularly in Artificial Intelligence (AI) and constraint-based optimisation. Enter Formbird TRANSPORT – a next-generation TMS designed from the ground up to redefine how logistics and transportation operations are managed.

The Core of Formbird TRANSPORT: AI and Constraint-Based Optimisation

At the heart of Formbird TRANSPORT lies its cutting-edge AI integration and constraint-based optimisation capabilities. These technologies are not just add-ons but form the very foundation of the system. In a world of ever-increasing logistics complexity, optimising routes, loads, and schedules while considering numerous constraints – such as driver hours, vehicle capacities, and delivery windows – is invaluable.

Enhancing Driver Safety

Load Planning: The Intelligent Way

‘Signing on Glass’ and Real-Time Communications

Re-imagining the TMS Landscape with Formbird TRANSPORT

If one were to build a TMS from scratch in 2024, the goal would be to match and leapfrog the existing standards. Formbird TRANSPORT does precisely this by incorporating advanced technologies like AI and constraint-based optimisation and rethinking how these technologies can synergistically transform the logistics and transportation industry.

Integrating these advanced technologies into a cohesive platform represents a significant leap forward in TMS capabilities. It’s a system that responds to the current needs of the logistics and transportation sector and anticipates future challenges and opportunities.

In conclusion, Formbird TRANSPORT isn’t just a new TMS; it’s the beginning of a new era in transportation management. By harnessing the power of AI and constraint-based optimisation, it offers unparalleled efficiency, safety, and reliability, genuinely re-imagining the paradigm of the current TMS landscape.

Re-imagining the TMS Landscape with Formbird TRANSPORT

February 2, 2024February 2, 2024

Calendar Scheduling Requests, Operator Menu and Enhanced Communication – Formbird FLEET Meet-Up #19

Join us in the 19th Formbird FLEET Meet-Up, where we explore the latest features that enhance fleet management. This session, led by experts Adam and Paul, showcases innovative updates, including a new calendar functionality for efficient scheduling, a detailed look into operator-workshop messaging for improved communication, and the latest asset list customisation. Interested in being part of an innovative fleet management community? Join us at Formbird FLEET Professionals! Visit our community page https://www.formbird.com/category/fle… to learn more and become a member of a forward-thinking group dedicated to shaping the future of fleet management.

This meet-up is a must-watch for fleet professionals and enthusiasts interested in the latest fleet management technology and its practical applications. Like, share, and subscribe for more insights. Your feedback is valuable – leave your comments or contact us with any questions or suggestions!

[00:00] Introduction to Formbird FLEET Meet-Up #19
[00:14] Overview of Today’s Topics and Features
[01:04] Showcasing New Calendar Functionality for Scheduling
[02:08] Creating Requests from Asset Functionality
[03:08] Introducing Calendar-like Functionality for Workshop Management
[03:43] Demonstration of Scheduling Requests in Calendar View
[06:05] Adjusting and Managing Requests Within the Calendar
[08:16] Q&A: Expanding Calendar Functionality to Technician Level
[10:02] Discussing Technician Dashboard and Scheduling Work Orders
[12:38] Messaging Between Operators and Workshop Discussion
[15:12] Enhancements in Asset List and Customisation Options
[17:23] Discussion on Customising Asset List Columns
[24:26] Operator Menu New Functionality and Mobile Integration
[28:08] New Daily Driver / Prestart Report for Operators
[29:19] Discussion on Operator to Workshop Messaging
[33:44] Open Discussion on Messaging System Between Operators and Workshop
[35:16] Exploring Use Cases for Operator-Workshop Messaging
[38:00] Additional Ideas for Enhancing Communication and Notifications
[40:40] Potential for Messaging System to Include Service Scheduling
[45:37] Notifications for Services Due and Scheduling
[48:15] Discussion on Financial Section and Inclusion of Stamp Duty
[49:02] Breakdown of Purchase Price and Calculating FBT
[51:41] Request for Additional Breakdown Fields in Financial Section
[52:18] Wrap-Up and Announcement of Next Meet-Up Date

January 10, 2024January 11, 2024

Understanding Web Apps: Simplicity and Innovation in Enterprise Applications

In organisations across Australia, web applications (Web Apps) have become essential to daily operations. They are accessed through web browsers and have the unique advantage of not requiring downloads or installations on the user’s device. Whether you’re checking emails, updating a document, or tracking your fleet, there’s a high chance you’re interacting with a Web App.

What Are WebApps?

Simply put, Web Apps are interactive programs run on a web server, and the user accesses it through a browser. They provide a range of functionalities and can be as simple as a contact form on a website or as complex as a business process management application. Unlike traditional applications, they don’t need to be downloaded or installed—you need an internet connection and a web browser. This accessibility makes them incredibly versatile and useful across different devices, whether you’re using a laptop, a smartphone, or a tablet.

The Power of Component-Driven Development

One of the innovative approaches to building these Web Apps is “component-driven development” (CDD). CDD treats components as the fundamental building blocks of a web application. These components are reusable, scalable, and modular pieces that developers combine to build sophisticated applications more quickly and efficiently. This approach promotes better standardisation and quality in web application development.

Companies like Formbird utilise CDD to create industry-specific applications, such as Formbird FLEET for fleet management and Formbird CLARITY for water utility operational asset management. By leveraging CDD, Formbirds Web Apps rapidly adapt to specific industry needs while maintaining high performance and usability standards.

The Cross-Platform Advantage

One of the significant advantages of Web Apps is their cross-platform nature. Whether using iOS or Android, the application remains accessible and functional, providing a seamless user experience across different devices. This universality is particularly beneficial in our diverse digital ecosystem, where users switch between multiple devices daily.

In a discussion, Mark Hosking, CEO of Formbird, highlighted the importance of Web Apps in providing a multiplatform development environment. His take is that Web Apps are not just about compatibility; they represent a “standard operating environment” – the browser. This approach negates the need for different versions for various platforms, simplifying development, installation and usage.

The Evolution of Browser-Based Applications

Over the past two decades, browser-based application environments have seen significant growth and improvement. As internet speeds have increased and browser technologies have become more sophisticated, Web Apps have evolved from simple, static pages to complex, interactive applications, rivalling the capabilities of traditional software. This evolution signifies how we perceive and interact with software – moving away from device-dependent installations to universally accessible solutions.

Web Apps represent a significant leap forward in how we interact with digital tools. They offer a simple, efficient, and cross-platform way to use applications. Companies like Formbird continuously push the boundaries through approaches like component-driven development, providing tailored solutions that meet specific industry needs.

November 16, 2023January 11, 2024

Streamlining Workshop Processes – reduce operational friction – Meet-Up #18

Welcome to the 18th Formbird Professionals Community Meet-Up. In this meet-up, we discussed how to streamline workshop processes to reduce operational friction, work orders, request management, and the rollout of version 4 of Formbird FLEET. Register now so you can be part of the next meet-up: https://www.formbird.com/category/fleet-professionals-community/

Opening Remarks: The discussion focuses on the challenges related to expected start and finish times for work orders and requests.

Field Worker Access: The conversation delves into field workers’ limitations when accessing certain data, such as expected start and finish times.

Creating Service Requests: A discussion arises about the inability of field workers to create service requests directly from the daily driver checklist and the resulting need to cancel and recreate requests.

Improving Request Management: Ideas such as having separate fields for requested and confirmed dates and introducing a “confirmed” flag to streamline the process are explored.

Update of Fleet Application FL4: Details about the rollout of the new version of the Fleet application, starting with a test site and individual customer implementation.

Feedback and Adjustments: The discussion concludes with valuable feedback on work order adjustments and the need to move work orders between requests.

Stay tuned as we dive deeper to uncover valuable insights and solutions in the world of work order management and application development.

0:00 – Mark Introduction
2:20 – Adam – what’s today’s meet-up about – Your Current Pain Paint Points in Your Workshop
3:27 – Raymond – discusses issues with inventory, drop off pick-up issues that you can’t alter
5:18 – Mark asks Raymond about issues he’s having with inventory management.
5:50 – Adam updates about work down to inventory
6:34 – Geoff’s focus point is using Formbird FLEET to record downtime,
7:15 – Issues with the fleet management side of things, accurately looking at downtime (procurement). 7:54 – David – fuel usage across the fleet (compare manufacturers with actual)
9:18 – Adam – fuel consumption report (walk-through)
15:07 – Scheduled vs unscheduled maintenance report (IPWEA FleetKPI)
15:37 – Turnabout time for repairs report (IPWEA Fleet KPI)
16:22 – Downtime report (IPWEA Fleet KPI)
17:06 – Asset usage (setting office hours) Utilisation reporting. Bulk editing.
19:34 – Assets services due (is there a pain point around booking in services)
20:00 – Booking Services calendar – How to initiate a service: can a user book a service? (discussion) 29:30 – Request calendar demonstration, further services calendar discussion.
36:16 – Formbird FLEET Version (V4) rollout
40:12 – Formbird GPS integration show and tell with Geotab device vehicle tracking.
42:26 – Deon, Privacy concerns around sharing locations. How can we restrict the view?
47:50 – Wrap up – End of meet-up discussion – and Goodbyes PS
49:02 – Last thoughts. Move work order between requests. Can I save and then change the service request? (let’s look at this in the next meet-up)

October 10, 2023October 10, 2023

Vehicle Utilisation: A Pivotal KPI for Fleet Managers in Local Government

As local government bodies across Australia grapple with optimising resources to deliver essential services, fleet managers have a significant role to play. One of the most crucial tools at their disposal is the measurement of Key Performance Indicators (KPIs). Vehicle utilisation is indispensable for a more efficient and cost-effective fleet operation.

Understanding Vehicle Utilisation

Vehicle utilisation refers to how often each vehicle in the fleet gets used. For instance, if a council truck has a high utilisation rate, it might mean the vehicle is frequently on the move, servicing various council needs. On the other hand, a low rate might indicate that the vehicle remains unused for extended periods, suggesting possible inefficiencies or underutilised assets.

For local government fleet managers, striking a balance is crucial. Overutilised vehicles might be prone to wear and tear, increasing maintenance costs, while underutilised vehicles represent wasted resources that can strain budgets.

The Power of Telematics

This is where telematics comes into play. Telematics systems, which use GPS and onboard diagnostics, can provide real-time data on vehicle location, usage, and driving behaviour. By leveraging telematics, fleet managers can:

Real-time Monitoring: Gain insights into the real-time location of each vehicle, allowing for better coordination and deployment.
Detailed Usage Reports: Understand precisely how long a vehicle has been on the road, its idling time, and even specifics like fuel consumption.
Predictive Maintenance: With telematics, you can get alerts on potential vehicle issues before they become significant problems, helping reduce downtime.

Real-life Implications

Considering our previous chat about a hypothetical council vehicle that’s frequently deployed for park maintenance or rubbish collection – if this vehicle has a high utilisation rate, it might lead to frequent maintenance stops, affecting service delivery. Telematics can provide data to ensure that such vehicles are not “overworked”, suggesting when to alternate them with others in the fleet.

On the flip side, consider another scenario: a low utilisation rate for a vehicle. This could mean a council-owned sedan used for administrative tasks remains parked for days. In such cases, telematics data can help fleet managers determine if renting such vehicles on an as-needed basis is more cost-effective or even considering shared mobility solutions.

Tailoring Solutions for Local Governments in Australia

For fleet managers within the Australian local government context, understanding vehicle utilisation is essential, not just from a cost perspective but also for public accountability. With tightening budgets and increased scrutiny on public spending, optimising fleet operations is no longer a choice but a necessity.

Incorporating telematics and understanding the nuances of vehicle utilisation can pave the way for more intelligent decisions, ensuring that local government fleets are both efficient and effective.

While vehicle utilisation is just one KPI among many, its implications for fleet efficiency are vast. With the aid of telematics, fleet managers in local government can better serve their communities, ensuring that each vehicle in their fleet delivers the best value for the ratepayer’s dollar.

September 25, 2023October 9, 2023

Paperless Asset Inspection, Verification and Auditing Formbird FLEET Meet-Up #17

In this meet-up, we explore Formbird FLEET asset inspection functionality. This video is designed to walk you through how to efficiently inspect assets using our intuitive interface, whether that is on your mobile device or computer.

This presentation covers a spectrum of features, such as initialising a blank template, populating the form by selecting specific assets and viewing the auto-filled, crucial information related to that asset. We’ll delve into the concept of QR code scanning to facilitate easy input of asset information by just fixing the QR code to the asset and scanning it with your mobile device.

Through the detailed demonstration, you’ll grasp how to navigate through various fields and how to optimize the use of dropdown menus to select assets swiftly. The importance of parent assets and the relationship between primary assets and Asset Components, such as a generator that might be connected to the primary asset.

You will learn how to navigate through the system with ease, perform inspections with the minimum steps possible, and adjust the status of your inspections as you progress. This video will also guide you on annotating your inspections with notes, comments, and images and even conducting quick verifications on the assets, allowing you to save progress at any point in your inspection.

Whether you want to denote the presence of an asset, verify its status, or even attach images and files directly from your device’s camera or file system.

0:00 – Intro
3:13 – Adam – introduction to what we’re talking about today: Asset Verification
5:05 – Shares screen Admin View
6:02 – Start Asset Verification/Inspection Process
6:43 – Search for an asset to inspect
7:26 – Parent Assets
8:54 – Asset Component
10:07 – Adding notes – notes timeline
10:39 – Adding an image or files 11:46 – Change the status of verification
12:02 – Schedule the next inspection
13:34 – Auto generate next verification inspection
13:40 – Question – Is Formbrid FLEET available on Android and iOS?
15:59 – Mark Explains how Formbird is a WebApp (Adam demonstrates)
19:38 – Paul Question – How does the admin get notified of the need for an inspection
20:08 – Asset verification report
20:40 – Notification subscription
22:10 – More about notifications – email notifications and browser alerts
23:07 – List of reports, including Asset Verification
23:42 – Create new Asset Verification reports
23:49 – Link to help and documentation
24:08 – Asset Inspection Verification – How to configure
24:42 – Parent and child assets (related assets + Asset Components )
25:53 – Checks configuration and customisation
26:29 – Asset group mapping
27:33 – Adding unique elements to check
27:54 – Heavy vehicle asset group mapping
28:59 – Outro Goodbyes

September 25, 2023September 25, 2023

GIS Amendments, AI Optimisation Engine Integration, Booking Scheduler Formbird@Work #1

In this inaugural episode of Formbird@Work, join us at a first meetup to keep the expansive Formbird community updated with the latest developments and functionalities within the platform. As Formbird ventures into diverse industry spaces and organisational types, the team is eager to share the new additions that are continually being integrated into the system. In this meetup, the conversation revolves around the essence of sharing and collaboration, underscoring the platform’s modular and plug-and-play architecture.

The session aims to foster cross-industry exploration of the platform’s features, possibly igniting inspiration for applications in various business scenarios. This showcases the latest functionalities, such as map annotations and the newly added scheduling function, and a glimpse into the developmental process behind these innovative elements.

Whether you’re an existing member of the Formbird community or are considering joining, this episode serves as an exciting show-and-tell, facilitating an open dialogue on the technology and business aspects that drive the platform’s ongoing evolution. Tune in to discover how Formbird continues to redefine industry standards, encouraging synergy and innovation across diverse sectors. Don’t miss out on this opportunity to learn more about what the platform can do and how its new features can potentially cross-fertilize ideas for different industries and applications.

TIME STAMPS

0:00 – Intro Paul
0:59 – Why Formbird@Work Paul
3:20 – GIS /Mapping Annotations – Grant
15:08 – Constraint-based optimisation – Mark
18:20 – AI Optimisation Integration – Adam
29:01 – Formbird Components explained

September 15, 2023September 26, 2023

A Safer Start: The Benefits of Digital Pre-start Checklists for Fleet Operators

Safety and compliance are paramount concerns for managers of heavy council assets, especially in light of Chain of Responsibility (COR) legislation. The duty of care that local authorities bear for their equipment and, more importantly, their personnel, demands a rigorous approach to asset

management. A critical component of this approach is using digital Pre-Starts. The shift from traditional paper logbooks to digital solutions has revolutionised many fleet’s daily operations.

For many years, paper logbooks were the standard for recording the status and conditions of council fleet assets. While these logbooks served a purpose, they came with inherent limitations that often hindered safety and compliance efforts.

1. Delayed Auditing: Sometimes weekly or even fortnightly. Issues or reported damage to assets could go unaddressed for extended periods, increasing the risk of accidents and non-compliance under COR legislation.

2. Limited Documentation: Paper logbooks offered little room for comprehensive documentation. Precise details of asset conditions and photographic evidence are impossible to include.

3. Static Forms: Traditional logbooks provided no flexibility to adjust to the unique needs of different assets within the fleet. The one-size-fits-all approach was a mismatch for the diverse range of council equipment.

4. No acknowledgement: Frustration with drivers believing that reported faults were not being attended to, by reporting the fault a second or third time.

The Digital Pre-start Revolution

With the advent of digital Pre-Starts, the fleet management landscape has transformed. These systems offer many advantages over their paper counterparts, making safety and compliance a more achievable goal.

1. Mobile Access: One of the standout features of digital Pre-Starts is their accessibility on mobile devices. Drivers and operators can perform checks on-site in real-time. There’s no longer a need to wait for paperwork to be turned in, captured and audited, ensuring rapid response to COR compliance needs.

Formbird FLEET lets operators conduct checks and document issues offline on mobile devices. Entries sync automatically when the mobile device is back in range, providing uninterrupted safety and compliance assurance.

2. Real-time Reporting: Digital Pre-Starts provide immediate access to supporting evidence, reports and data. This real-time capability is a game-changer for safety, compliance, and COR legislation. It ensures that fleet managers are always alerted to the current condition of assets, allowing for swift action when issues arise.

3. Photographic Documentation: Digital Pre-Starts facilitate comprehensive communication through the use of photographic evidence taken with the mobile phone or tablet onsite. Managers and workshops can assess damage or abnormalities, ensuring rapid response and repairs. This feature dramatically enhances asset safety and assists in COR compliance.

In a recent incident, photos taken by an operator helped the workshop determine which vehicle and team members should attend a recovery of a garbage truck that got stuck off the shoulder of the road.

4. Customisation and Flexibility: The ability to customise the fields in a pre-start checklist to meet the specific needs of each asset is important. With digital pre-starts, councils can tailor check sheets to the unique requirements of different vehicles and equipment, from a landfill compactor to a chainsaw. This level of flexibility is simply unattainable with paper logbooks.

Why Digital Pre-Starts Are Superior

In the realm of safety, compliance, and COR legislation, digital Pre-Starts have emerged as the superior choice for several compelling reasons:

1. Enhanced Safety: Real-time reporting and photographic documentation enable prompt attention to any issues, mitigating safety risks and accidents while satisfying COR legislation requirements.

2. Streamlined Work Requests: With FLEET’s digital Pre-Start system, operators can instantly initiate work requests when they flag an issue as urgent that will be posted on the Workshop Supervisor’s dashboard.

3. Streamlined Auditing: Digital records are easily audited, allowing for timely identification of non-compliance and rapid corrective action in line with COR legislation.

4. Customised Checks: Tailoring Pre-Starts requirements of specific assets ensures that all critical components are inspected, reducing the likelihood of failures.

The transition from paper logbooks to digital Pre-Starts represents a leap forward in fleet safety and compliance. The ability to customise checks, access information in real time providing photographic evidence of an asset’s condition, and automatically triggering work requests are game-changers for councils managing heavy assets and navigating the complexities of COR legislation.

The days of delayed audits and static forms are behind us, ushering in a new era of proactive safety. It’s a shift that reflects the evolution of council fleet management, ensuring that our communities are safer, more compliant, and better served than ever before.

As we at Formbird draw upon 30 years of experience in business automation, we understand the critical role that digital Pre-Starts play in this transformative journey. Our focus remains unwaveringly on our customers’ safety, compliance, and COR legislation needs.

August 14, 2023August 14, 2023

Rapid and Efficient Custom Software Development for a Multinational Organisation by Formbird

Formbird, known for its rapid and customised software solutions, recently partnered with a multinational organisation to develop and implement a state-of-the-art, tailored system to manage a unique operation.

Due to the discreet nature of the project, we cannot share specifics, so instead, we will focus on the remarkable achievement of going live with a custom piece of software in under four weeks.

Overview of the solution

The Formbird solution interacts with Opturion’s constraint-based optimisation engine to maximise the efficiency of scheduling and rostering of a mobile workforce. Additionally, the solution gives field operators a single interface available on a phone or laptop to assist them in performing and documenting their duties in strict compliance with their legal obligations.

The Challenge:

The Formbird gets the call; the team had to step up and fill a gap left by the customer’s in-house development team. Without Formbird, the customer would be “manhandling” reams of data using Excel spreadsheets.

Formbird’s multinational customers required a versatile and efficient system to support their field operators. The solution had to achieve high standards of documentation as well as real-time monitoring and compliance functionality. The biggest challenge was the project’s tight deadline, making it essential for the software development process to be swift and highly accurate to meet the customer’s demands and on time to support the rollout of a significant piece of infrastructure.

Praise for Formbird Consultant Adam Gristwood

A vital player in this success story was Formbird Consultant Adam Gristwood. Adam proved to be an invaluable asset throughout the project’s life cycle. His proactive approach, dedication to delivering quality, and capacity to quickly respond to any required changes earned him high praise from the client. His work extended beyond regular hours, often over weekends, reflecting his commitment to the project and client satisfaction.

What the Customer Says

“The flexibility to alter, the ability to add functionalities, and the overall swift response to our needs were impressive. We had a few tough situations, but Adam always jumped in and was very proactive in helping. He’s been very kind. Formbird is working well for us.” – Representative from the multinational organisation.

Workforce Management and Beyond

While the software was initially designed to address specific needs, Formbird’s solution also offered the client newfound capabilities in workforce management. Despite being primarily a database tool, it provided flexibility for the client’s operators, contributing to the ease and efficiency of operations.

The successful delivery of this project underlines Formbird’s capability to develop flexible, efficient, and user-friendly software solutions, even within a limited timeframe. This project’s success, punctuated by a delighted customer and the commendable performance of Consultant Adam Gristwood, serves as a testament to Formbird’s commitment to delivering solutions that meet and exceed client expectations.